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    Jurny Terms of Use

    These Terms govern your use of the customer simulation, custom model training, and related analysis services provided by Jurny AI, Inc. (“Jurny,” “we,” “us,” or “our”). By accepting these Terms, you agree to them on behalf of yourself or the organization you represent. You must have authority to act for that organization. If your organization has a separate written agreement with Jurny, that agreement controls wherever it conflicts with these Terms.

    Last updated: October 2, 2026

    Using the Services

    You may use the Services for your organization’s business purposes, subject to these Terms and your applicable agreement. You are responsible for protecting your account credentials and for activity by your authorized users.

    You must not use the Services unlawfully, infringe others’ rights, bypass security controls, introduce malicious code, or disrupt the Services. You may direct simulations only toward websites, applications, and environments you are authorized to test.

    Customer Data

    You retain your rights in the data and materials you provide (“Customer Data”). You authorize Jurny to process Customer Data to provide and support the Services, including the training and simulations you request.

    You are responsible for having the rights and permissions necessary to provide Customer Data and authorize its use. Data submitted for training and simulation must be anonymized unless otherwise agreed in writing.

    These Terms do not authorize Jurny to use Customer Data to train models for other customers or general-purpose models. Our Privacy Policy and any applicable data processing agreement explain how we handle information.

    Ownership and Outputs

    Jurny retains its rights in the platform, software, and underlying technology. You may use reports and simulation outputs delivered to you for your business purposes, subject to your applicable agreement.

    Rights to custom models, model weights, and other bespoke deliverables are governed by your written agreement. Access to the Services does not itself transfer ownership of Jurny’s technology or underlying models.

    Simulation Results

    The Services produce AI-generated simulations, estimates, and analysis that may be inaccurate or incomplete. Results may differ from actual customer behavior.

    You are responsible for evaluating outputs before relying on them. Jurny does not guarantee particular test outcomes, conversion improvements, revenue increases, or other business results.

    Service Terms and Suspension

    Fees, service periods, and any support commitments are governed by your applicable order form or written agreement.

    We may suspend or terminate access for a material violation of these Terms, or suspend access where reasonably necessary to address a security threat or unlawful activity. Where practical, we will provide notice and an opportunity to resolve the issue.

    Disclaimers and Liability

    Except as expressly provided in a separate written agreement, the Services are provided “as is” and “as available.” To the extent permitted by law, Jurny disclaims implied warranties of merchantability, fitness for a particular purpose, and noninfringement.

    To the extent permitted by law, Jurny will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or revenue. Jurny’s total liability arising from these Terms or the Services will not exceed the greater of $100 or the fees you paid Jurny for the Services during the twelve months preceding the event giving rise to the claim.

    These limitations do not apply to fraud, willful misconduct, or liability that cannot lawfully be limited.

    Changes and Governing Law

    We may update these Terms and will provide reasonable advance notice of material changes. Changes apply prospectively and do not amend a separate signed agreement except through that agreement’s amendment process.

    Unless your written agreement provides otherwise, Delaware law governs these Terms, excluding its conflict-of-law rules.

    Contact

    Questions about these Terms may be sent to support@usejurny.com.