Jurny Logo
    Unusual Ventures Logo
    Backed by Unusual Ventures

    Agentic user testing to reveal
    consumer friction

    Jurny deploys AI agents that act like your users, continuously testing your product to surface usability issues, bugs, and fixes.

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    Synthetic user reviewing an ecommerce product selection flow on a phone while riding a bus
    Synthetic user reviewing an ecommerce product selection flow on a phone while riding a bus
    Synthetic user reviewing an ecommerce product selection flow on a phone while riding a bus
    1/3These lavender sneakers catch my eye, but I cannot tell which card is selected.
    Commuter
    Comparison mindset
    Cost sensitive

    Behavioral friction

    53%

    Reduced rage clicks

    Consumer SaaS with 30,000 monthly users

    Product feedback

    “Jurny found bugs we would have missed and helped us prioritize fixes that directly protect our funnel.”

    30

    Issues accepted

    D2C SaaS company

    How It Works

    Workflow Discovery
    Running
    Platform Access
    https://app.acme-platform.com
    42
    Journeys run
    11
    Workflows covered
    8
    Persona variants
    Discovered End-to-End Journeys
    Sign up -> Verify identity -> Complete onboarding -> Add payment method
    Trial start -> Invite teammate -> Configure workspace -> Publish first workflow
    ... and more journeys running continuously

    Give Access Once, Get Continuous Testing

    Our user agents continuously test your product across core workflows with every new feature and every push. End-to-end journeys keep running as the product changes, so issues surface in real task context before they reach customers.

    Journey Insights
    In context
    Less technical user
    Identity verification fails after document upload.
    Happens after a successful file upload when the user returns to continue onboarding.
    Persist verification state and auto-resume from the next step.
    Trust-sensitive buyer
    Payment page loses confidence after legal link opens a new tab.
    Session timeout modal appears on return, causing drop-off before completion.
    Extend session timeout and keep checkout state while legal docs are reviewed.
    Busy ops manager
    Workflow publish button remains disabled after teammate invite.
    Blocking validation is hidden below the fold on smaller laptop viewports.
    Surface blocking validation inline near the CTA and auto-scroll to issue.

    Insights auto-created in

    Linear logo
    Jira logo
    GitHub Issues logo

    Understand Issues in Real Journey Context

    Every finding ties to a persona, the exact failing step, and concrete fix guidance to surface the drop-offs across market segments that functional tests miss.

    Why Teams Choose Jurny

    Jurny runs realistic user journeys across every market segment, surfaces friction in real task context, and validates the end-to-end flows that functional tests can't catch.

    1
    First-time userHigh coverage
    2
    Power userHigh coverage
    3
    Skeptical buyerBroad coverage

    Comprehensive Persona Coverage

    Jurny generates and tests a wide spread of personas, so you validate journeys across real-world behaviors instead of a narrow happy path.

    ticket spike
    issues prevented
    80%

    reduction in support ticket volume

    Lower Churn and Ticket Volume

    Find confusing UX moments early to reduce avoidable churn and cut repetitive support conversations.

    Regression check in CI
    Replay attached to issue
    Fix owner auto-assigned
    Retest passed before release
    Engineering time recovered14 hrs/wk

    Ship Faster With Less Rework

    Detect regressions before customers do, so engineering spends less time on fire drills and more time shipping roadmap work.

    Before
    8
    customer reported UX issues
    After
    0
    issues escaped to customers

    Build Trust in Every Release

    Turn each release into a confidence moment by preventing customer-reported usability issues from reaching production.

    ROI Calculator

    What is the impact of better journey coverage?

    Estimate the revenue lift and cost savings across every market segment you serve.

    Monthly visitors
    ARPU (monthly per customer)
    $
    Conversion lift from CX focus
    %
    Jurny customers typically see 0.5–2% higher conversion vs. teams not optimizing CX
    Monthly Cost
    $/mo

    Cumulative Added Revenue — 12 mo

    Break-even: month 4
    Paying off
    Pure return

    Yr 1 Added Revenue

    $36,000

    Extra customers / mo

    10.0

    ROI

    3.0x

    FAQ